Grand Hotel Zermatterhof

Bahnhofstrasse 55, Zermatt, Switzerland, 3920  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Hotel Zermatterhof

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking
 24-hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Cycling

Hiking

 Spa and relaxation

Spa & wellness center

Turkish bath

Reflex massage

Steam bath

Jacuzzi

Editorial review:

Guests are spoiled by an amicable staff here, and are picked up from the train station in a horse-drawn carriage. It was built in 1879 and has old-fashioned rooms and excellent cuisine. Rooms facing the Matterhorn are recommended for their stunning views. Guests can go glacier skiing. Cars are not allowed in the village, and the hotel is closed in October, November, and May.

Overview

The positioning of Grand Hotel Zermatterhof in the heart of Zermatt ensures fast access to Matterhorn, Zermatt and Gorner Ridge along with a panoramic view from the guestrooms. Offering accommodation in the 5-story building, the hotel combines classical architecture and modern facilities.

The property lies within 700 meters from Ski Lift Zermatt . The center of Zermatt is 1 km away from the venue.

Shoppers will enjoy beautiful location close to boutiques and sports shops.

Guests can reach Grand Hotel Zermatterhof by car from Lugano airport in 90 minutes.

Rooms

The property comprises of individual rooms, including Large Suite, Standard Junior Suite and Chalet appointed with individual climate control, a safe, wireless internet, a private balcony and a stone fireplace. Many guestrooms offer views of Matterhorn. Guests can make use of en suite bathrooms with a hairdryer, a shower and terry bathrobes.

Eat & Drink

The restaurant Prato Borni, serves fine Italian meals. Soft drinks are offered in the garden bar. The venue is set next to a bus stop and just 50 meters from Restaurant Whymper-Stube and Brown Cow Pub.

Services

Shuttle service, evening reception and 24-hour security as well as allergy-free rooms, a safe deposit box and a designated smoking area are available for guests' use.

Relax

The hotel offers Turkish steam bath and reflex massage for relaxation and refreshment. The property provides fitness classes and a gym along with snow skiing, hiking and cycling.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

The hotel personnel speaks English, German, French, Italian.

Year renovated:   2009.  Number of floors:   5.  Number of rooms:   77.

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Facilities

General

  • Free Wi-Fi in public areas
  • Parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • 24-hour security
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Female traveler room/floor
  • Lobby
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Ski storage
  • Elevator
  • Wheelchair access

Sports & Fitness

  • Skiing
  • Ski school
  • Cycling
  • Hiking
  • Tennis court
  • Golf course
  • Fitness center

Services

  • Paid city shuttle
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Ski pass vendor
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Sun terrace
  • Garden area
  • Reflex massage

Room view

  • City view
  • Mountain view
  • Park view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Private bathroom
  • Bath/Shower
  • Hair dryer
  • Bathrobe
  • Slippers

Self-catering

  • Refrigerator

Media

  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-in

  • from  12 pm

Check-out

  • until  3 pm

Children and extra beds

  • One child may stay for free in an extra bed. 
  • One child may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 2. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Grand Hotel Zermatterhof Zermatt location
Show big map »

Hotel Address:

Bahnhofstrasse 55, Zermatt, Switzerland, 3920

Get directions
City Center
  • Zermatt
    200 m
Airports
  • Lugano (LUG)
    89.9 km
Train Stations
  • Zermatt railway station
    600 m
  • Train Stations
    100 m
  • Bus stop
    11.9 km
Restaurants
  • Restaurant Whymper-Stube
    40 m
  • Brown Cow Pub (cuisine: British)
    70 m
Ski areas
  • Pollux
    460 m
  • Zermatt-Matterhorn Ski Resort
    3.5 km
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  3 pm
  • Year renovated:
    2009
  • Number of floors:
    5
  • Number of rooms:
    77

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattGrand Hotel Zermatterhof

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Switzerland

Use Badge

Rooms and availability

Grand Hotel Zermatterhof photos Room
Small Double Room
Bed type: Double bed or Queen-size bed
Size: 20 m²
Check Prices
  • Bathtub/shower combination
— Less information+ More information
Room facilities
    Grand Hotel Zermatterhof photos Room
    Large Suite
    Size: 45 m²
    Check Prices
    • Bathtub
    — Less information+ More information
    Room facilities
      Grand Hotel Zermatterhof photos Room
      Classic Double Room
      Bed type: 2 Single beds or Twin beds or Double bed
      Size: 25 m²
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      Standard|Double Room Classic Matterhorn

      Room facilities
        Grand Hotel Zermatterhof photos Room
        Chalet
        Size: 45 m²
        Check Prices
        • Bathtub
        — Less information+ More information
        Room facilities
          Grand Hotel Zermatterhof photos Room
          Suite
          Size: 45 m²
          Check Prices
          • Bathtub
          — Less information+ More information
          Room facilities
            Grand Hotel Zermatterhof photos Room
            Junior Suite
            Bed type: Double bed or 1 Single bed
            Size: 45 m²
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information
            Room facilities
              Grand Hotel Zermatterhof photos Room Double Deluxe
              Deluxe Double Room
              Bed type: Twin beds or Double bed or Twin beds or Double bed
              Size: 30 m²
              Check Prices
              • Free Wi-Fi
              • Shower
              — Less information+ More information
              Room facilities
                Grand Hotel Zermatterhof photos Room
                Deluxe Suite
                Size: 72 m²
                Check Prices
                • Bathtub
                — Less information+ More information
                Room facilities

                  How to reach hotel

                  hotel Grand Hotel Zermatterhof Zermatt location
                  Show big map »

                  Hotel Address:

                  Bahnhofstrasse 55, Zermatt, Switzerland, 3920

                  Get directions
                  City Center
                  • Zermatt
                    200 m
                  Airports
                  • Lugano (LUG)
                    89.9 km
                  Train Stations
                  • Zermatt railway station
                    600 m
                  • Train Stations
                    100 m
                  • Bus stop
                    11.9 km
                  Restaurants
                  • Restaurant Whymper-Stube
                    40 m
                  • Brown Cow Pub (cuisine: British)
                    70 m
                  Ski areas
                  • Pollux
                    460 m
                  • Zermatt-Matterhorn Ski Resort
                    3.5 km
                  Hotel information
                  • Check-in:
                    from  12 pm
                  • Check-out:
                    until  3 pm
                  • Year renovated:
                    2009
                  • Number of floors:
                    5
                  • Number of rooms:
                    77

                  Hotel Awards

                  SwissHOTEL AWARDSRecommendedZermattGrand Hotel Zermatterhof

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Switzerland

                  Use Badge

                  Grand Hotel Zermatterhof Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  What's nearby

                  Tourist attractions

                  • Zermatt - 4.4 km

                  Popular areas

                  • City Center - 100 m

                  Places of interest

                  • Mountaineers' cemetery - 100 m
                  • Gemeindeverwaltung - 100 m
                  • Matterhorn Express - 600 m
                  • Zermatt - Furi - 600 m
                  • Matterhorn glacier paradise - 600 m
                  • Furi - Riffelberg - 2.3 km
                  • Furi - Trockener Steg - 2.3 km
                  • Riffelberg - Gifthittli - 2.9 km
                  • Schwarzsee - 4.2 km
                  • Gorner Ridge - 4.9 km
                  • Gorner Ridge - 4.9 km

                  Train stations

                  • Zermatt railway station - 500 m

                  Convention centers

                  • Vernissage Centre Culturel - 200 m

                  Shopping areas

                  • Matterhorn Museum - 100 m

                  Amusement

                  • FIZ Fun In Zermatt AG - 100 m

                  Galleries

                  • Matterhorn Golf club - 400 m

                  Ski Areas

                  • Ski Lift Zermatt - Furi - 600 m

                  Local attractions

                  • The Matterhorn - 5.0 km
                    ZermattSwitzerland
                  • Breithorn - 8.8 km
                    ZermattSwitzerland
                  • Allalinhorn - 11.1 km
                    Saas-Fee
                  • Matterhorn Glacier Paradise - 5.8 km
                    Zermatt 3920Switzerland
                  • Klein Matterhorn - 9.1 km
                    Switzerland

                  Near the hotel

                  • Stoked Swiss Ski and Snowboard School - 60 m
                    Bahnhofstrasse 72, Zermatt
                  • Pollux - 460 m
                    ZermattSwitzerland
                  • Zermatt Fun - 790 m
                    CP 281, Zermatt
                  • Matterhorn Museum - 80 m
                    Kirchplatz, Zermatt
                  • Sunnegga Paradise - 640 m

                  Restaurants nearby

                  • Restaurant Whymper-Stube - 40 m

                    Address: Bahnhofstrasse 80

                    76% likes this, based on 155 reviews
                    Price Range: CAD 30 - CAD 57

                  • Heimberg - 40 m

                    Address: Bahnhofstrasse 84
                    Phone: 027 967 8484

                    70% likes this, based on 98 reviews
                    Cuisine: Swiss

                  • Le Gitan Grill - 80 m

                    Address: Bahnhofstrasse 64
                    Phone: +41 (0)27 968 19 40

                    76% likes this, based on 111 reviews
                    Price Range: CAD 60 - CAD 126

                  • Brown Cow Pub - 70 m

                    Address: Bahnhofstrasse 41
                    Phone: 41(0)27 967 19 31

                    73% likes this, based on 164 reviews
                    Cuisine: British
                    Price Range: CAD 9 - CAD 36

                  • Grampis Pub - 60 m

                    Address: Bahnhofstrasse 70

                    70% likes this, based on 80 reviews
                    Cuisine: American, English

                  Hotel information
                  • Check-in:
                    from  12 pm
                  • Check-out:
                    until  3 pm
                  • Year renovated:
                    2009
                  • Number of floors:
                    5
                  • Number of rooms:
                    77

                  Hotel Awards

                  SwissHOTEL AWARDSRecommendedZermattGrand Hotel Zermatterhof

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Switzerland

                  Use Badge

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                  Cities nearby

                  Grand Hotel Zermatterhof Reviews

                  Guest reviews are submitted by our customers after their stay at Grand Hotel Zermatterhof

                  Average guest rating

                  8.8out of 10
                  Superb
                  Based on 71 reviews

                  Guest reviews

                  • Single
                    8.2

                    The hotel is very nice, very expensive, I think it is a poor value for money.

                  • Group of friends
                    10.0

                    The hotel is very comfortable , friendly , worm in his personal attendance and careing . The restaurant is really a class specially the royal dinner where real value for money as the dinner is real royal . It is an experience must be repeated .

                    There is no wifi Internet in the rooms which keep you out of the office ! The TV channels need to be more choices as the choices are limited specially the international channels as Arabic channels .

                  • Older travelers
                    9.2

                    the friendly and helpful staff. the pianist player on the terrace.

                  • Couple
                    9.6

                    The staff there is excellent, and so are the amenities and services provided, they really know how to make their custoemr happy, we were there on our honeymoon and they themselves come up with surprises and add ons to our pakage to really please us. An excellent hotel, with Simple extraordinary staff, and superb rooms, the location is also good.

                    Nothing at all....

                  • Older travelers
                    10.0

                    It was wonderful from the moment we were met at the station by a horse and carriage. We were upgraded and the rooms were fabulous. Free mini bar, fruit bowl, coffee machine... And breakfast was lovely, they even served prosecco. A real treat. The staff were all extremely friendly and helpful.

                  • Older travelers
                    7.0

                    Location, nice building on the outside

                    Room was very dated and needs urgent refurbishment. Staff a bit overwhelmed at times and then things took a while to happen.

                  • Family with children
                    9.6

                    We loved its central location in the middle of beautiful Zermatt. We were upgraded to a gorgeous room overlooking the Materhorn. Max the concierage was very knowledgeable about all things local. Staff were friendly and efficient, especially Fatima from the bar. Great food and piano bar. Beautiful spa facilities.

                    Spa staff re the massage need alot more training or employ new staff, as not up to scratch esp. As a 5 star hotel

                  • Single
                    9.6

                    Very well run grand hotel with very highstandards and a most wellcoming staff and excellent accomodation in all grades very good facilities

                  • Couple
                    7.4

                    the staff and the food are amazing

                    the bathrooms/hot water system really need updating for a 5 star hotel

                  • Group of friends
                    7.4

                    Building, location, some facilities (like ski room), room & toilet

                    Reception closed during the night, and you have to buzz the door when outside is -20... this cannot happen in a 5* hotel! Spa could be alot nicer and with outdoor pool

                  • Older travelers
                    10.0

                    The super staff of the hotel, clean, home friendly with a good taste!

                  • Older travelers
                    9.2

                    A top quality hotel. Impeccable service. Old school in the 5 star category. Swiss hotel at its best.

                  • Single
                    6.2

                    Ambiance and location are perfect. Spa is very good. Grand hotel alure inviting.

                    Staff is not proffesional. I was late arrival and hotel confirmed tranfer to the hotel that was not waiting at the train station so I had to take hire a taxi myself. No excuse was given. Check out is at 12:00 sharp. As I was departing on Monday I asked if I can get additional one hour as I wanted to ski in the morning! Refused! With room rates regularly over 400 euros u would expect more flexibility! Last but not least, though hotel is properly mantained, there has been no significant investment for ages! Everything looks tired!

                  • Older travelers
                    10.0

                    Breakfast ; ski room+Taxi called !;swimming pool and spa; pianist in evenmings.

                    Dining room ( Lusi) was a bit deserted in evening when we went

                  How to reach hotel

                  hotel Grand Hotel Zermatterhof Zermatt location
                  Show big map »

                  Hotel Address:

                  Bahnhofstrasse 55, Zermatt, Switzerland, 3920

                  Get directions
                  City Center
                  • Zermatt
                    200 m
                  Airports
                  • Lugano (LUG)
                    89.9 km
                  Train Stations
                  • Zermatt railway station
                    600 m
                  • Train Stations
                    100 m
                  • Bus stop
                    11.9 km
                  Restaurants
                  • Restaurant Whymper-Stube
                    40 m
                  • Brown Cow Pub (cuisine: British)
                    70 m
                  Ski areas
                  • Pollux
                    460 m
                  • Zermatt-Matterhorn Ski Resort
                    3.5 km
                  Hotel information
                  • Check-in:
                    from  12 pm
                  • Check-out:
                    until  3 pm
                  • Year renovated:
                    2009
                  • Number of floors:
                    5
                  • Number of rooms:
                    77

                  Hotel Awards

                  SwissHOTEL AWARDSRecommendedZermattGrand Hotel Zermatterhof

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Switzerland

                  Use Badge