Grand Hotel Zermatterhof

Bahnhofstrasse 55, Zermatt, Switzerland, 3920  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Hotel Zermatterhof

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking
 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Cycling

Hiking

 Spa and relaxation

Spa & wellness center

Turkish bath

Reflex massage

Massage

Steam bath

Jacuzzi

Editorial review:

Guests are spoiled by an amicable staff here, and are picked up from the train station in a horse-drawn carriage. It was built in 1879 and has old-fashioned rooms and excellent cuisine. Rooms facing the Matterhorn are recommended for their stunning views. Guests can go glacier skiing. Cars are not allowed in the village, and the hotel is closed in October, November, and May.

Overview

The Grand Hotel Zermatterhof boasts a long history of traditional hospitality, offered with style and elegance.

Located in car-free Zermatt village, at the foot of the Matterhorn mountain.

The bedrooms come individually decorated, featuring mural coverings and wood paneling, which creates a homelike and warm atmosphere.

Surrender to the culinary offers of Restaurant Prato Borni, offering international cuisine with the choice of French and Italian specialties.

Charmingly appointed the Restaurant Lusi offers fresh and light dishes with Mediterranean touch in the relaxing ambience of alpine views.

The hotel personnel speaks English, German, French, Italian.

Year renovated:   2009.  Number of floors:   5.  Number of rooms:   77.

Rooms

All the single, double rooms and elegant junior suites come with free internet connection, multimedia television, IDD telephone, radio, mini-bar, safe, hairdryer.

Some rooms come with mini fireplace and a Jacuzzi. Most rooms feature a balcony, offering mountain views.

Dining options

Start your day in good mood with a healthy breakfast.

The generous buffet breakfast offers something for every guest’s taste – from fruit juices to muesli, yoghurt, salmon, cold meats and of course coffee.

The hotel Grand Zermatterhof provides visitors with a free buffet breakfast.  The hotel Grand Zermatterhof serves a american breakfast for free. 

Services

The Grand Hotel Zermatterhof can provide the facilities for organizing all types of events, from a business meeting to a banquet.

The hotel has a range of conference and meeting spaces, equipped with Overhead projector, slide projector, screen, flip chart, and microphone.

Leisure

For the ultimate relaxation the hotel’s new wellness area “Vita borni” is at your total disposal.

The large pool, a sauna and a Jacuzzi, treatment rooms and a private spa for couples are designed for your complete indulgence.

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Facilities

General

  • Free Wi-Fi in public areas
  • Parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • 24-hour security
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Female traveler room/Floor
  • Lobby
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Ski storage
  • Elevator
  • Wheelchair access

Guest Parking

  • No parking available.

Sports & Fitness

  • Skiing
  • Ski school
  • Cycling
  • Hiking
  • Tennis court
  • Golf course
  • Fitness center

Services

  • Paid city shuttle
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Ski pass vendor
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Massage
  • Sun terrace
  • Garden area
  • Reflex massage

Room view

  • City view
  • Mountain view
  • Park view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Private bathroom
  • Bath/Shower
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Refrigerator
  • Electric kettle

Media

  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  2 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child may stay free of charge when using existing bedding. 
  • One child may stay for free in an extra bed. 
  • Older children/adults may stay at the price of CHF 250 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 2. 

How to reach hotel

hotel Grand Hotel Zermatterhof Zermatt location
Show big map »

Hotel Address:

Bahnhofstrasse 55, Zermatt, Switzerland, 3920

Get directions
City Center
  • Zermatt
    200 m
Airports
  • Lugano (LUG)
    89.9 km
Train Stations
  • Zermatt GGB
    500 m
  • Zermatt
    500 m
  • Bus stop
    11.9 km
Restaurants
  • Restaurant Whymper-Stube
    40 m
  • Brown Cow Pub (cuisine: British)
    70 m
Ski areas
  • Pollux
    460 m
  • Zermatt-Matterhorn Ski Resort
    3.5 km
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    5
  • Number of rooms:
    77

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattGrand Hotel Zermatterhof

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Switzerland

Use Badge

Rooms and availability

All the single, double rooms and elegant junior suites come with free internet connection, multimedia television, IDD telephone, radio, mini-bar, safe, hairdryer.

Some rooms come with mini fireplace and a Jacuzzi. Most rooms feature a balcony, offering mountain views.

Grand Hotel Zermatterhof Small Double RoomGrand Hotel Zermatterhof Small Double RoomGrand Hotel Zermatterhof Small Double RoomGrand Hotel Zermatterhof Small Double Room
Small Double Room
Bed type: Double bed or Queen-size bed or King-size bed
Size: 20 m²
Check Prices
  • Bathtub/shower combination
— Less information+ More information

Double room

Room facilities
    Grand Hotel Zermatterhof Large SuiteGrand Hotel Zermatterhof Large SuiteGrand Hotel Zermatterhof Large Suite
    Large Suite
    Size: 45 m²
    Check Prices
    • Bathtub
    — Less information+ More information
    Room facilities
      Grand Hotel Zermatterhof Classic Double RoomGrand Hotel Zermatterhof Classic Double RoomGrand Hotel Zermatterhof Classic Double RoomGrand Hotel Zermatterhof Classic Double Room
      Classic Double Room
      Bed type: 2 Single beds or Twin beds or Double bed
      Size: 25 m²
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      Double room

      Room facilities
        Grand Hotel Zermatterhof ChaletGrand Hotel Zermatterhof ChaletGrand Hotel Zermatterhof Chalet
        Chalet
        Size: 45 m²
        Check Prices
        • Bathtub
        — Less information+ More information
        Room facilities
          Triple Room
          Bed type: Sleeping arrangements for 3 persons
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities
            Grand Hotel Zermatterhof SuiteGrand Hotel Zermatterhof SuiteGrand Hotel Zermatterhof Suite
            Suite
            Bed type: 1 Super King-size bed and 1 Sofa bed
            Size: 45 m²
            Check Prices
            • Bathtub
            — Less information+ More information

            Offering panoramic views of the Matterhorn, this suite features a balcony, sofa and bathrobe.

            Room facilities
              Grand Hotel Zermatterhof Junior SuiteGrand Hotel Zermatterhof Junior SuiteGrand Hotel Zermatterhof Junior SuiteGrand Hotel Zermatterhof Junior Suite
              Junior Suite
              Bed type: 2 Single beds or Double bed or 1 Super King-size bed and 1 Sofa bed
              Size: 45 m²
              Check Prices
              • Free Wi-Fi
              • Shower
              — Less information+ More information

              Double room

              Room facilities
                Grand Hotel Zermatterhof Junior Triple RoomGrand Hotel Zermatterhof Junior Triple RoomGrand Hotel Zermatterhof Junior Triple Room
                Junior Triple Room
                Bed type: Sleeping arrangements for 3 persons
                Size: 45 m²
                Check Prices
                • Bathtub
                — Less information+ More information

                Triple room

                Room facilities
                  Grand Hotel Zermatterhof Deluxe Double Room Double DeluxeGrand Hotel Zermatterhof Deluxe Double Room Double DeluxeGrand Hotel Zermatterhof Deluxe Double Room Double DeluxeGrand Hotel Zermatterhof Deluxe Double Room
                  Deluxe Double Room
                  Bed type: Twin beds or Double bed or Twin beds or Double bed
                  Size: 30 m²
                  Check Prices
                  • Free Wi-Fi
                  • Shower
                  — Less information+ More information

                  Double room

                  Room facilities
                    Deluxe Triple Room
                    Bed type: Sleeping arrangements for 3 persons
                    Check Prices
                    — Less information+ More information

                    Triple room

                    Grand Hotel Zermatterhof Deluxe SuiteGrand Hotel Zermatterhof Deluxe SuiteGrand Hotel Zermatterhof Deluxe Suite
                    Deluxe Suite
                    Bed type: 1 Super King-size bed and 1 Sofa bed
                    Size: 72 m²
                    Check Prices
                    • Bathtub
                    — Less information+ More information
                    Room facilities
                      Grand Hotel Zermatterhof Spacious SuiteGrand Hotel Zermatterhof Spacious SuiteGrand Hotel Zermatterhof Spacious Suite
                      Spacious Suite
                      Size: 45 m²
                      Check Prices
                      • Bathtub
                      — Less information+ More information

                      Spacious suite with a balcony, DVD player and a Nespresso Coffee machine.

                      Room facilities

                        How to reach hotel

                        hotel Grand Hotel Zermatterhof Zermatt location
                        Show big map »

                        Hotel Address:

                        Bahnhofstrasse 55, Zermatt, Switzerland, 3920

                        Get directions
                        City Center
                        • Zermatt
                          200 m
                        Airports
                        • Lugano (LUG)
                          89.9 km
                        Train Stations
                        • Zermatt GGB
                          500 m
                        • Zermatt
                          500 m
                        • Bus stop
                          11.9 km
                        Restaurants
                        • Restaurant Whymper-Stube
                          40 m
                        • Brown Cow Pub (cuisine: British)
                          70 m
                        Ski areas
                        • Pollux
                          460 m
                        • Zermatt-Matterhorn Ski Resort
                          3.5 km
                        Hotel information
                        • Check-In:
                          from  2 pm
                        • Check-Out:
                          until  12 pm
                        • Year renovated:
                          2009
                        • Number of floors:
                          5
                        • Number of rooms:
                          77

                        Hotel Awards

                        SwissHOTEL AWARDSRecommendedZermattGrand Hotel Zermatterhof

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Switzerland

                        Use Badge

                        Grand Hotel Zermatterhof Location

                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Other hotels
                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
                        • Stadiums
                        • Food and meals
                        • General

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                        Route Planner
                        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                        What's nearby

                        What's nearby.

                        The village of Zermatt is a place to discover the original cultural traditions, old handicrafts and of course it is a world-known platform for ski lovers.

                        Tourist attractions

                        • Zermatt - 4.4 km

                        Popular areas

                        • City Center - 100 m

                        Places of interest

                        • Gemeindeverwaltung - 100 m
                        • Gorner Ridge - 4.9 km

                        Convention centers

                        • Vernissage Centre Culturel - 200 m

                        Amusement

                        • FIZ Fun In Zermatt AG - 100 m

                        Local attractions

                        • The Matterhorn - 5.0 km
                          ZermattSwitzerland
                        • Breithorn - 8.8 km
                          ZermattSwitzerland
                        • Allalinhorn - 11.1 km
                          Saas-Fee
                        • Matterhorn Glacier Paradise - 5.8 km
                          Zermatt 3920Switzerland
                        • Klein Matterhorn - 9.1 km
                          Switzerland

                        Near the hotel

                        • Stoked Swiss Ski and Snowboard School - 60 m
                          Bahnhofstrasse 72, Zermatt
                        • Pollux - 460 m
                          ZermattSwitzerland
                        • Zermatt Fun - 790 m
                          CP 281, Zermatt
                        • Matterhorn Museum - 80 m
                          Kirchplatz, Zermatt
                        • Sunnegga Paradise - 640 m

                        Restaurants nearby

                        • Restaurant Whymper-Stube - 40 m

                          Address: Bahnhofstrasse 80

                          76% likes this, based on 155 reviews
                          Price Range: CAD 29 - CAD 55

                        • Heimberg - 40 m

                          Address: Bahnhofstrasse 84
                          Phone: 027 967 8484

                          70% likes this, based on 98 reviews
                          Cuisine: Swiss

                        • Le Gitan Grill - 80 m

                          Address: Bahnhofstrasse 64
                          Phone: +41 (0)27 968 19 40

                          76% likes this, based on 111 reviews
                          Price Range: CAD 58 - CAD 122

                        • Brown Cow Pub - 70 m

                          Address: Bahnhofstrasse 41
                          Phone: 41(0)27 967 19 31

                          73% likes this, based on 164 reviews
                          Cuisine: British
                          Price Range: CAD 9 - CAD 35

                        • Grampis Pub - 60 m

                          Address: Bahnhofstrasse 70

                          70% likes this, based on 80 reviews
                          Cuisine: American, English

                        Getting there.

                        Zermatt is reachable from the several destinations: western, including airports at Geneva-Cointrin and Sion, the north, which is airports at Zurich-Kloten and Bern-Belp and the southern airport at Milan-Malpensa.

                        Otherwise take one of the rail connections to Brig, where you can take the railroad Brig-Visp-Zermatt. The trip lasts about 90 minutes.

                        Getting around.

                        As a car-free village, Zermatt is easily explored on foot or by bicycle.

                        Hotel information
                        • Check-In:
                          from  2 pm
                        • Check-Out:
                          until  12 pm
                        • Year renovated:
                          2009
                        • Number of floors:
                          5
                        • Number of rooms:
                          77

                        Hotel Awards

                        SwissHOTEL AWARDSRecommendedZermattGrand Hotel Zermatterhof

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Switzerland

                        Use Badge

                        Hotels nearby
                        Hotel Elite Zermatt
                        3 stars
                        0.2 km
                        Hotel Eden Zermatt
                        4 stars
                        0.3 km
                        Hotel Derby Zermatt
                        3 stars
                        0.3 km
                        Hotel Rex Zermatt
                        4 stars
                        0.3 km
                        Hotel Simi Zermatt
                        4 stars
                        0.3 km
                        Hotel Alfa Zermatt
                        2 stars
                        0.3 km
                        Alex Hotel Zermatt
                        4 stars
                        0.4 km
                        Alex Lodge Zermatt
                        5 stars
                        0.6 km
                        Hotel Bijou Zermatt
                        3 stars
                        0.8 km
                        Cities nearby
                        • Stalden hotels - 26 km
                        • Agarn hotels - 31 km
                        • Saas-Fee hotels - 17 km
                        • Grimentz hotels - 22 km
                        • Tasch hotels - 6 km
                        • Grachen hotels - 21 km
                        • Visp hotels - 32 km
                        • Sierre hotels - 34 km
                        • Brig hotels - 37 km
                        • Saas-Almagell hotels - 17 km

                        Grand Hotel Zermatterhof Reviews

                        Guest reviews are submitted by our customers after their stay at Grand Hotel Zermatterhof

                        Average guest rating

                        8.8out of 10
                        Superb
                        Based on 71 reviews

                        Individual guest reviews

                        • Single
                          8.2

                          The hotel is very nice, very expensive, I think it is a poor value for money.

                        • Group of friends
                          10.0

                          The hotel is very comfortable , friendly , worm in his personal attendance and careing . The restaurant is really a class specially the royal dinner where real value for money as the dinner is real royal . It is an experience must be repeated .

                          There is no wifi Internet in the rooms which keep you out of the office ! The TV channels need to be more choices as the choices are limited specially the international channels as Arabic channels .

                        • Older travelers
                          9.2

                          the friendly and helpful staff. the pianist player on the terrace.

                        • Couple
                          9.6

                          The staff there is excellent, and so are the amenities and services provided, they really know how to make their custoemr happy, we were there on our honeymoon and they themselves come up with surprises and add ons to our pakage to really please us. An excellent hotel, with Simple extraordinary staff, and superb rooms, the location is also good.

                          Nothing at all....

                        • Older travelers
                          10.0

                          It was wonderful from the moment we were met at the station by a horse and carriage. We were upgraded and the rooms were fabulous. Free mini bar, fruit bowl, coffee machine... And breakfast was lovely, they even served prosecco. A real treat. The staff were all extremely friendly and helpful.

                        • Older travelers
                          7.0

                          Location, nice building on the outside

                          Room was very dated and needs urgent refurbishment. Staff a bit overwhelmed at times and then things took a while to happen.

                        • Family with children
                          9.6

                          We loved its central location in the middle of beautiful Zermatt. We were upgraded to a gorgeous room overlooking the Materhorn. Max the concierage was very knowledgeable about all things local. Staff were friendly and efficient, especially Fatima from the bar. Great food and piano bar. Beautiful spa facilities.

                          Spa staff re the massage need alot more training or employ new staff, as not up to scratch esp. As a 5 star hotel

                        • Single
                          9.6

                          Very well run grand hotel with very highstandards and a most wellcoming staff and excellent accomodation in all grades very good facilities

                        • Couple
                          7.4

                          the staff and the food are amazing

                          the bathrooms/hot water system really need updating for a 5 star hotel

                        • Group of friends
                          7.4

                          Building, location, some facilities (like ski room), room & toilet

                          Reception closed during the night, and you have to buzz the door when outside is -20... this cannot happen in a 5* hotel! Spa could be alot nicer and with outdoor pool

                        • Older travelers
                          10.0

                          The super staff of the hotel, clean, home friendly with a good taste!

                        • Older travelers
                          9.2

                          A top quality hotel. Impeccable service. Old school in the 5 star category. Swiss hotel at its best.

                        • Single
                          6.2

                          Ambiance and location are perfect. Spa is very good. Grand hotel alure inviting.

                          Staff is not proffesional. I was late arrival and hotel confirmed tranfer to the hotel that was not waiting at the train station so I had to take hire a taxi myself. No excuse was given. Check out is at 12:00 sharp. As I was departing on Monday I asked if I can get additional one hour as I wanted to ski in the morning! Refused! With room rates regularly over 400 euros u would expect more flexibility! Last but not least, though hotel is properly mantained, there has been no significant investment for ages! Everything looks tired!

                        • Older travelers
                          10.0

                          Breakfast ; ski room+Taxi called !;swimming pool and spa; pianist in evenmings.

                          Dining room ( Lusi) was a bit deserted in evening when we went

                        How to reach hotel

                        hotel Grand Hotel Zermatterhof Zermatt location
                        Show big map »

                        Hotel Address:

                        Bahnhofstrasse 55, Zermatt, Switzerland, 3920

                        Get directions
                        City Center
                        • Zermatt
                          200 m
                        Airports
                        • Lugano (LUG)
                          89.9 km
                        Train Stations
                        • Zermatt GGB
                          500 m
                        • Zermatt
                          500 m
                        • Bus stop
                          11.9 km
                        Restaurants
                        • Restaurant Whymper-Stube
                          40 m
                        • Brown Cow Pub (cuisine: British)
                          70 m
                        Ski areas
                        • Pollux
                          460 m
                        • Zermatt-Matterhorn Ski Resort
                          3.5 km
                        Hotel information
                        • Check-In:
                          from  2 pm
                        • Check-Out:
                          until  12 pm
                        • Year renovated:
                          2009
                        • Number of floors:
                          5
                        • Number of rooms:
                          77

                        Hotel Awards

                        SwissHOTEL AWARDSRecommendedZermattGrand Hotel Zermatterhof

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Switzerland

                        Use Badge